Health Insurance & Medical Costs · Surprise rank #201
The NY Attorney General Helps Fight Insurance and Medical-Billing Problems for Free
The Health Care Bureau assists New Yorkers with billing, coverage and access disputes.
Who
People facing health-insurance, medical-billing or access problems.
What to do
Start here: Call the Health Care Helpline or submit the complaint form with bills, EOBs and denial notices.
Eligibility: A health-care or insurance dispute within the bureau's jurisdiction and supporting documents.
What you get
The Attorney General's Health Care Bureau offers free help with insurance, billing and access disputes and can intervene with plans and providers.
Benefit: Complaint review, mediation and consumer assistance.
Possible value: Potential recovery or authorization of care; value varies by dispute.
Good to know
Important: It cannot guarantee a result and may refer regulated-plan issues to DFS or another agency.
Availability: Rolling; act within insurance appeal deadlines.
Why people miss it: People see the AG as a fraud prosecutor, not a practical health-billing help line.
Sources reviewed: Aug 2, 2026